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Thread: Someone forgot her password and the "change password" link doesn't seem to work.

  1. 01-10-2016 #1
    Puma Lion
    Puma Lion is offline Junior Twelever +1 Silver Puma Lion is on a distinguished road
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    Default Someone forgot her password and the "change password" link doesn't seem to work.

    I have been communicating via the Tweleve Facebook page with Snowqueen, who has forgotten her password. She says she has tried the link that allows you to reset your forgotten password: Lost Password Recovery Form - Tweleve - Puzzles, Treasure Hunting, Encryption and more

    When she tries it, she says, "the edit password page is sending me to a log in page and doesn't give me a chance to change my password!!"

    Any suggestions?
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  2. 01-15-2016 #2
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    cthree
    cthree is offline Tweleve Monk TwelevePlus
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    Thanks for the note! I sent her an email with an updated pass.

    Thanks again ^_^
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  3. 01-23-2016 #3
    cw0909
    cw0909 is offline Good Twelever Platinum cw0909 is an unknown quantity at this point
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    thanks puma lion and cthree, link works now and i can log in again
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